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A Message from BMI Federal Credit Union

President and CEO William P. Allender


November 2, 2020
Dear BMI FCU Members and Members of Our Community, 


Beginning November 2nd, full branch lobby service will be available to BMI Federal Credit Union members during regular business hours at our Kinnear, Dublin, and Westerville Branch offices. Our Bethel Branch lobby will remain closed while we continue the construction to improve that facility.

This decision comes after much consideration and careful monitoring of the COVID-19 climate in central Ohio. As the leadership of BMI Federal Credit Union has always prioritized the health and safety of our members and staff, we believe that the time has come to re-open lobby services to our members. However, we request that all shared-branching transactions still be conducted through our Drive-Thru and ATM services.

As we observe the impact of the pandemic over the coming months, we will continue to make decisions that follow recommended guidelines, and promote the well-being of the Central Ohio community. This includes our request that all visitors to our facilities wear face-coverings and maintain proper social distancing. Despite the many uncertainties we’ve faced together this year, you can rely on BMI Federal Credit Union to always deliver the exceptionally high level of service you’ve come to expect. 

While we begin to increase our person-to-person connections within our branches, we encourage you to still take advantage of all the great ways you can conduct your banking:

  • Online Banking and BMI FCU Mobile App
    Online Banking through your desktop or Mobile App will accommodate all your daily banking needs: Check balances, complete transactions, deposit checks, make loan payments, open new accounts, and more. If you do not have an Online Banking account with us yet, we encourage you to take the time to register. Setting up Online Banking is easy. You can access your accounts on your desktop through our secure portal, or download our Mobile App on your phone or tablet for secure and convenient mobile service. Learn all you can do remotely

  • Drive-Thru, ATM, and Shared Branching Services
    In addition to our own ATM and drive-thru services, our Shared Branching Network offers ATM and branch services through a national network of cooperating branches. If you find yourself further from your trusted BMI FCU branch, visit our Shared Branching Network. Note that current events may affect hours and availability of shared branches.  

  • Contact Center
    Our Member Service Representatives are ready to take your calls, Monday through Friday from 7:30am to 6pm, and Saturdays from 9am to 1pm. Contact us any time during these hours at 614.707.4000 or toll free at 800.233.6880.

  • Website
    The BMI FCU website, www.bmifcu.org, is fully resourced to accommodate your informational needs for all our products and services. You can also access Online Banking through our Online Banking Portal.

We continue to monitor all activity and developments associated with COVID-19, and follow the recommendations from federal, state, and local health officials.  There are resources available at the Center for Disease Control (CDC), and at the State of Ohio Department of Health.  Please continue to visit this page for the most recent updates for BMI Federal Credit Union activity regarding COVID-19.

Thank you for your continued cooperation and trust in us during this time, and thank you for choosing BMI Federal Credit Union.

Sincerely, 
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William P. Allender
President/CEO