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Protecting Your Information

How To Spot A Scam, and How To Avoid One From Happening

Be Cautious About Information You Share

With the growth and evolution of technology, it’s no surprise that scammers are everywhere. Please be cautious about the information you share, and take the extra steps to protect your information. 

We may text, call or email you if we have a question about a recent purchase. We will only ever ask you to verify the purchase. We will NEVER ask you for the visa card number, online banking credentials, social security number, or your account number. Do not give this information to someone that you think is us, not even the last 8 digits of the credit card.   

Here are signs that a call may be a scam:

  • They will oftentimes pretend to be from an organization that is familiar like the IRS, Medicare, or even your financial institution.

  • They will use technology to change the phone number that appears on your caller ID so it can’t be tracked back to the scammer. Remember, you can always hang up and call us directly.

  • They often say there’s a problem with your account and need you to provide your account or other personal information.

  • They will pressure you to act immediately to create a sense of urgency during the phone call. They want you to act quickly before you have time to think.  

For more information on the signs of scams, identity theft, and fraud, and the steps you can take to avoid it, visit our Identity Theft Resource Center.

BMI Federal Credit Union is here to help you protect your personal information.