Protect Your Personal Information

What Not to Do with Your Sensitive Information

To protect yourself from fraud, you should:

  • Never share your account number, debit or credit card details, or Social Security number with anyone over the phone, email, or text, even if they claim to be from a trusted source.
  • Never give out online banking usernames, passwords, especially if you didn't initiate the contact.
  • Never click on suspicious links or download attachments from unknown sources.
  • Never post personal information such as your full name, birthdate, or financial details on social media.
  • Never assume urgency means legitimacy. Scammers often pressure you to act fast, take a moment to think and verify.

How to Protect Yourself

Here are proactive steps you can take to keep your information secure:

  • Use strong, unique passwords and enable two-factor authentication (2FA) where available.
  • Monitor your accounts regularly and set up alerts for unusual activity.
  • Only use secure websites (look for "https" in the address) when entering personal information online.
  • Keep your software and devices up to date with the latest security patches.
  • Be cautious of unsolicited calls, texts, or emails—even if they sound legitimate. Always verify through official channels.

How to Report Suspicious Activity

If you believe your information may have been compromised or you've encountered a potential scam:

  • Contact BMI Federal Credit Union immediately so we can assist you.
  • Report the incident to the Federal Trade Commission (FTC) at www.ReportFraud.ftc.gov.
    If identity theft is suspected, visit www.IdentityTheft.gov for a personalized recovery plan.
  • Notify the credit bureaus (Experian, Equifax, and TransUnion) if your Social Security number or credit has been compromised.

When it comes to your personal information, the best policy is to keep it private, stay cautious, and report anything suspicious. If you ever have questions or concerns, our team is just a call or visit away.

Like what you see? Sign up to receive the free CreditLines newsletter.

(June 2025)