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BMI FCU® Fraud Center

How to Report Fraud 

Do you think you have fallen for fraud or a scam? Report it today.

Report Lost or Stolen Visa

During Business Hours: 614.707.4000
After Hours: 888.297.3416

Report Identity Theft or Fraud

We recommend you visit www.IdentityTheft.gov and follow the federal action plan to help you with your claim. Anyone can become a victim of identity theft or financial fraud. 

  • Call the companies where you know or suspect the fraud may have occurred.
  • Place a fraud alert on your credit report and get copies of your report.
  • TransUnion Call: 800.680.7289 or write: P.O. Box 6790, Fullerton, CA 92634
  • Equifax Call: 800.525.6285 or write: P.O. Box 740256, Atlanta, GA 30374-0241
  • Experian Call: 888.EXPERIAN (888.397.3742) or write: P.O. Box 9532, Allen TX 75013
  • Report identity theft to the Federal Trade Commission (FTC).
  • File a report with your local police department.

Fraud Awareness and Prevention

Awareness and prevention are your best defenses against fraud.

Spoofing Scams are on the Rise

We may text, call, or email you if we have a question about a recent purchase, but we will:

  • NEVER give out personal information
  • NEVER give out Online Banking credentials
  • NEVER give out account, credit/debit card, or CVV numbers
  • NEVER tell anyone your one-time passcode (2-FA)

Looking for more?

Visit our Blog Center for additional resources designed to help you stay protected and take action if you suspect fraud!

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Protect Yourself Using These BMI FCU Services

Explore all the ways you can protect yourself with our Online and Mobile Banking Services.

Online Learning

Check out the Identity Protection module, available in our Online Learning Center.  Learn more about Identity Theft, Fraud and Security, and watch a short video on Foiling Identity Theft below: