Protecting Against Deceptive Scams

Fraudsters are increasingly targeting everyday consumers through deceptive methods like pop-up messages, texts, and phone calls. These scams aim to deceive you into clicking harmful links, compromising your device and Online Banking security. They often pose as legitimate entities, such as delivery services or financial institutions, with messages about package delays, supposed overpayments, or urgent account issues. After luring you in, fraudsters may even call to persuade you into withdrawing cash, purchasing bitcoin or gift cards, or giving out account numbers or passwords. Some fraudsters may even ask you to give false reasons for withdraws and transfers.

How to Avoid These Type of Scams:

  • Exercise Caution with Links: Always verify the source before clicking on unexpected links.
  • Confirm Caller Identity: Use known, legitimate contact methods to authenticate requests for personal or financial information.
  • Verify Urgency: Take time to validate urgent requests to avoid making hasty decisions that could compromise your security.

What to Do If You've Been Targeted:

  • Refuse Compliance: Avoid withdrawing funds, purchasing gift cards, or disclosing personal details to potential fraudsters.
  • Contact BMI Federal Credit Union: Immediately notify BMI Federal Credit Union through our verified contact channels if you suspect fraudulent activity.
  • Report to Fraud Prevention Agencies: Inform relevant fraud prevention organizations to mitigate potential risks for others such as the FTC or Internet Crime Complaint Center.

Our Security Guarantee

Remember, BMI FCU will never contact you via phone, text, or email to request sensitive information like Online Banking credentials, social security numbers, 2-factor authentication codes, or account numbers. Any such communication is likely a scam so stay vigilant and protect yourself from evolving threats. If you're unsure or need guidance, reach out to BMI Federal Credit Union promptly for assistance.

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(July 2024)